FREQUENTLY ASKED QUESTIONS

Answers to common questions about our products, orders, and policies.

About VORONOI

Contact Us
  • Email: support@voronoi.top
What does the VORONOI logo represent?

VORONOI IS ABOUT FINDING YOUR OWN PATH.

Inspired by the idea of Voronoi — where every point creates its own space — VORONOI celebrates individuality, movement, and discovery.

The sharp black typography represents boldness and breaking away from the ordinary. The golden sparks symbolize moments of inspiration and luck, while the sweeping golden line represents the journey — always moving forward, always exploring what comes next.

Different paths. Different stories. One of a kind.

What does VORONOI mean?

'VORONOI' originates from the mathematical concept of the Voronoi Diagram, which divides space into different regions based on the distance from different points. Each point has its own unique space.

Products

How do I clean my VORONOI Cap?

We recommend spot cleaning with a damp white cloth and soap. Dab from the edges of the stain working from the outside toward the center to keep the stained area from getting larger.

Why are the hats so expensive?

We source and build our products from the most premium and best performing materials in the world. Our goal is to elevate every component and detail in our styles to be the most durable, comfortable and best crafted hat you have ever worn.

Where are your products made?

Produce in China.

Shipping

Where will my order ship from?

All of our orders are shipped from our Distribution Center in Katy, TX

Which days do you deliver packages on?

Most of our orders are delivered by UPSA, and they deliver packages Monday−Saturday. Delivery is between 9 a.m. and 8 p.m. Reference the estimated delivery date in checkout.

Note: Shipments are only picked up Monday−Friday.

Do you offer international shipping?

Currently, we do not offer international shipping on shop-voronoi.com.

Warranty

Do you offer a warranty on your hats?

We offer a 1-year warranty on our headwear. For more information or to submit a claim, visit:
Submit a warranty claim

Which days do you deliver packages on?

Most of our orders are delivered by UPSA, and they deliver packages Monday−Saturday. Delivery is between 9 a.m. and 8 p.m. Reference the estimated delivery date in checkout.

Note: Shipments are only picked up Monday−Friday.